ARE CONSULATIONS REFUNDABLE?
Our consultations are non-refundable. We dedicate valuable time and expertise to providing you with personalized insights and recommendations tailored to your specific needs. This policy is in place because our team invests significant effort in preparing for and conducting each session to ensure you receive meaningful guidance for your project. We encourage you to make the most of this opportunity and carefully consider your decision before booking. If you have any questions about our consultation process, please feel free to reach out for clarification—we’re happy to help.
DO YOU INSTALL WALLPAPER?
We do offer wallpaper installation services, but only if the wallpaper meets our quality standards and is sourced from our approved vendors. This ensures that the materials we work with are durable, properly manufactured, and suitable for professional installation.
Lower-quality wallpapers can be difficult to install, prone to tearing, bubbling, or shrinking, and may not provide the desired aesthetic or longevity. By working exclusively with trusted vendors, we can guarantee a flawless finish, minimize installation issues, and ensure our clients receive a high-quality result that enhances their space.
WHAT IF I RUN OUT OF REVISIONS DURING THE DESIGN PROCESS?
In the rare event that you exhaust the allotted number of revisions to your design, additional revisions are available for an extra fee. Our goal is to ensure that you are fully satisfied with the design and that your needs are addressed comprehensively. If you anticipate requiring additional revisions, please let us know in advance, and we can discuss the options available to accommodate your needs.
HOW MUCH TIME DO I HAVE TO APPROVE MY DESIGNS?
You have a window of 48 hours to review and approve the designs presented. This timeframe ensures efficient progress while allowing you sufficient opportunity to thoroughly assess the proposed design and provide feedback. We encourage timely approval to maintain momentum and meet project timelines effectively. Should you require additional time or have specific concerns, please communicate them with our team, and we will strive to accommodate your needs to the best of our ability. Your satisfaction and the successful realization of your project are our utmost priorities.
